Inclusion Resources

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Last Updated on August 15, 2024 by Todd O'Neill

2022 Digital Inclusion Toolkit – NYPL (PDF)
The New York State Library recently released the 2022 Digital Inclusion Toolkit.  This new resource is aimed at empowering libraries and other community organizations as they move forward together with digital inclusion and digital equity work. The online toolkit, developed by the New York State Library in partnership with the National Digital Inclusion Alliance (NDIA) is funded by the federal American Rescue Plan Act (ARPA). Published October 2022, Accessed January 2023.
Access and Inclusion – Digital Citizenship Education (DCE)
What should access and inclusion mean for a digital citizen? To become a digital citizen, access to digital technology is essential, but it is far from sufficient. The online world is a vast, unbounded space, ripe with opportunity. It is also more demanding than the “offline” world in many ways, not least because of its exponential dissemination power and the apparent anonymity it can afford us. For this reason, access calls not only for technical skills to effectively navigate the endless labyrinths of the online world, but also an accrued sense of responsibility and respect towards others, based on the fundamental values of human dignity and human rights. Council of Europe. Accessed July 2023.
Asset Mapping
Asset mapping is an approach to planning and community development centered on identifying and building on a community’s existing resources. Deep community engagement is a key part of asset mapping, used to uncover existing strengths, skills, and connections that can be leveraged. NDIA. Accessed November 2022.
Community Development Network of Maryland
Taking Stock of Digital Inclusion in Maryland. Hundreds of thousands of households in Maryland do not have a foundational tool for internet connectivity – a wireline high-speed internet subscription for their home. Expensive subscription plans tend to keep people offline in urban areas, while poor network quality often discourages subscriptions in rural areas. Both problems are common throughout the state. In both cases, understanding where these problems are most severe is critical for decision-making. Community Development Network of Maryland. Accessed October 2022.
Digital Inclusion Definitions
We encourage you to use these definitions in your proposals, publications, and websites. National Digital Inclusion Alliance. Accessed March 2024.
Digital Inclusion(NTCA)
Access to the internet, digital devices and digital literacy are key to bridging the digital divide and opening doors to economic, educational and health care opportunities. At NTCA, we provide members with the tools for digital inclusion efforts to reach those who are having difficulties adopting broadband. In addition, NTCA is an active participant at the FCC’s CEDC Diversity and Equity Working Group. NTCA – The Rural Broadband Association. Accessed March 2024.
DIGITAL INCLUSION IN THE LIS LITERATURE: AN INTERSECTIONAL ANALYSIS (PDF)
NOTE: LIS refers to Library and Information Science. Digital inclusion refers to the conditions and degrees of access to information and communication technologies (ICT) among individuals and communities. This includes the variable determinants and outcomes associated with ICT connectivity, as well as efforts to mitigate digital exclusion. With the proliferation of ICT in the past 30 years, digital inclusion (and related concepts like the digital divide and digital literacy) has been a major focus of policymaking and public service efforts, with libraries serving as leaders in offering free public ICT and digital skills training. Digital inclusion research has commonly relied upon sociodemographic variables to survey determinants of digital inequality, with digital inequalities often characterized as reproductions and expansions of extant structural and social inequalities. The overlap and mutuality of digital inequalities is a consistent theme in digital inclusion studies, echoing the major points of intersectional theory, which seeks to understand inequality and discrimination as a complex multiaxial experience. In performing content analysis across the library-focused library and information science (LIS) literature, this thesis plans to use an intersectional framework to observe the relationship between presently surveyed digital in/exclusion and structural inequalities, and to provide an account of the myriad ways libraries engage with digital inclusion. Masters Thesis. Hannah Nichole Fountain. Accessed July 2023.
Digital Inclusion Roadmap
In June 2021, the Long Beach City Council approved the Digital Inclusion Roadmap (Roadmap). The Roadmap is a blueprint for ensuring that everyone in Long Beach has equitable access and use of computer literacy training, the Internet, technology devices and other digital inclusion resources and services. The foundation of the Roadmap includes a vision statement, goals, objectives and strategies through a Collective Impact Approach and equity lens in the following focus areas (e.g. capacity, connectivity, technology). Two major components of the Roadmap development included stakeholder and community engagement. City of Long Beach. Accessed July 2023.
Digital Inclusion: How It Goes Beyond Web Accessibility?
How digital inclusion covers diversity and social inclusion of providing accessible digital technologies to everyone regardless of disability, age, and location. www.whoisaccessible.com. Accessed July 2023.
Digital Inclusion: Social Inclusion in the Digital Age
Digital technologies can be either as an essential facilitator or divider of social inclusion in the information society. They promote social inclusion by allowing for the delivery of real-time services that can enable individuals to learn, work, and live without being subject to physical or social barriers. Meanwhile, there is increasing concern about digital inclusion that individuals of disadvantaged groups can have access to, and skills to use digital technologies. The rapid digitalization of our lives, including work, education, and social life, has given opportunities and challenges to digital inclusion. Despite its increasing importance for a sustainable economy and society, there is a few semantic structuring of the links between digital technologies and social inclusion. This chapter presents a conceptual framework for key dimensions of digital inclusion as well as examines the relationship between digital technologies and social inclusion. The proposed framework acts as a tool for assessing digital inclusive needs and reflecting social inclusion in the digital age. Handbook of Social Inclusion. Andy Nguyen.
Inclusion Junction
Connecting & Collaborating for Systemic Digital Inclusion. The aim of Inclusion Junction is to enable inclusion experts and advocates to connect more easily, to learn from one another, and together provide one ladder with many rungs for the climb out of poverty – rather than continuing in isolation, providing those in poverty with an armload of one-rung ladders. Create a Profile (free) to enable others to find you, and for you to connect privately with others whose resources can help you in your efforts to advance the cause of systemic digital inclusion. National Collaborative for Digital Equity. Accessed May 2023.
NDIA Digital Inclusion Coalition Guidebook (PDF)
Digital inclusion coalitions are increasingly being recognized as a key element of communities’ digital inclusion ecosystems. Back in 2017, NDIA published the first Digital Inclusion Coalition Guidebook, reflecting lessons learned from six established community-wide digital inclusion coalitions.Today we are pleased to launch an updated edition of the Digital Inclusion Coalition Guidebook. Over the past five years, the digital inclusion field has evolved dramatically, and the number and diversity of community-wide place-based coalitions has expanded to keep pace. National Digital Inclusion Alliance. Accessed February 2023.
RURAL IMPERATIVES IN BROADBAND ADOPTION AND DIGITAL INCLUSION (PDF)
Broadband is increasingly important for participation in a wide range of activities, including commerce, education, and healthcare. Data reveal varied rates of broadband adoption among different demographic groups including those defined by age, educational attainment, household income, and race. Efforts to encourage broadband adoption across demographic groups should facilitate increased participation in beneficial broadband-enabled activities. These efforts are especially important in rural areas where distance from larger metro areas and comparatively small populations can create barriers to access services that are more readily available in urban areas. Where economies of scale in rural places might not support separate, tailored adoption efforts to meet each of multiple demographics, rural providers can combine general adoption efforts with targeted outreach to specific sectors within their communities to distribute and enable more widely the benefits of broadband and digital inclusion. NTCA–The Rural Broadband Association. Joshua Seidemann, Roxanna Barboza. Published 2021. Accessed October 2022.
What is Digital Inclusion and Why is it Important?
Information and communications technology (ICT) has made digital literacy in all sectors of society important and urgent. Because of the wide gap between those who have easy access to the internet and those who do not, popularly known as the “digital divide”, universal access is more important than ever. As the internet becomes increasingly embedded in the lives of individuals, communities and commerce, it is more critical than ever before to ensure digital literacy for everyone. InclusiveDOcs blog. Published 2018. Accessed July 2023.

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